Information we collect
When expressing an interest in obtaining information about the applications and services offered by Meru Data (the “Services”), Meru Data may require you to provide personal contact information, such as your full name, company name, job title, address, phone number, and email address. (“Personal Identification Information”)
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our website, register on the website, fill out information request forms, respond to surveys, and in connection with other activities, services, features or resources we make available on our website. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can refuse to supply personally identification information, however that may limit the functionality, services and information available on the website.
In addition, we may collect information that your browser sends whenever you visit our website (“log data”). This log data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics. We may also use third party services to collect, monitor and analyze information about visitor traffic on our website.
Personal information collected or stored is maintained in accordance with our policy. Meru Data does not intentionally collect information from or about any individual who is under 13 years old.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web website and stored on your computer’s hard drive.
You can setup your browser to refuse all cookies or to indicate when a cookie is being sent. Please refer to your browser help section for instructions on blocking, deleting, or disabling cookies. However, if you do not accept cookies, you may not be able to use some portions of our Website
Meru Data may share certain information that it collects using cookies with third parties. For example, Meru Data may engage third parties to track and analyze usage and volume statistical information from individuals who visit the website.
How we use the information we collect
Our primary purpose in collecting Personal Information about you is to perform the services you request and provide you with a smooth, efficient, and customized user experience.
We may also use your Personal Information to improve the website, resolve disputes, and to deliver targeted marketing, service update notices, and promotional offers based on your communication preferences.
Sharing Your Personal Information
We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business or the website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
If users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information regarding the Services. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of Meru Data’s marketing emails.
How we protect and store information
The security, integrity, and confidentiality of your Personal Information is extremely important to us. Meru Data uses commercially reasonable security measures to protect your Personal Information.
We store and process your information on our computers in the United States and elsewhere in the world where Meru Data facilities or our service providers are located.
Meru Data retains the information we receive as described in this Privacy Statement for the length of time needed to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.
As part of using our Services, customers may submit electronic data or information (“Customer Data”) which may include personal information. Meru Data generally has no direct relationship with the individuals to whom Customer Data may pertain, which we process on the behalf of our customers. Any uses of Customer Data by Meru Data are done so pursuant to a written agreement between Meru Data and the Customer. If personal information pertaining to you as an individual has been submitted to us by a Customer as Customer Data and you wish to exercise any rights you may have to access, correct, amend, or delete such data, please inquire with the Customer (or his/her organization) directly.
How you can access or change your information
You may update or change your information by making a request to firstname.lastname@example.org. Requests to access, change, or delete this information will be handled within 30 days or a reasonable period of time depending on ongoing activities.
How you can contact us